Shipping policy
Shipping Policy
Effective Date: 01/13/2025
At Scroll and Circuit, we strive to ensure your products are delivered promptly and securely. Below, we outline our shipping policies.
1. Shipping Methods
We partner with USPS and other reliable carriers to offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days (additional charges apply)
- Overnight Shipping: 1 business day (limited availability. Additional charges apply))
2. Shipping Costs
Shipping costs are calculated at checkout based on the following:
- Order Weight: Heavier items may incur additional charges.
- Destination: Costs vary based on delivery location.
- Shipping Method: Faster shipping options are available for an additional fee.
3. Delivery Times
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Estimated delivery times are calculated from the date the order is shipped.
- Delivery delays may occur due to carrier issues or unforeseen circumstances.
4. Geographic Restrictions
- We currently ship to the United States only.
- Some regions may have limited shipping options based on carrier availability.
5. Tracking Your Order
- A tracking number will be provided once your order has shipped.
- You can monitor the status of your shipment via the carrier's website.
6. Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us at [Insert Email] within 48 hours of delivery.
- We will work with the carrier to resolve the issue promptly.
7. Incorrect or Undeliverable Addresses
- Customers are responsible for providing accurate shipping information.
- Orders returned due to an incorrect or undeliverable address will incur additional shipping charges for re-delivery.
8. Returns
- For return policies, refer to our Refund and Return Policy.
9. Contact Information
For questions regarding shipping, please contact us:
- Email: support@scrollandcircuit.com