General Questions
What is Scroll & Circuit?
Scroll & Circuit is an online store specializing in Pokémon TCG and trading card accessories. We're dedicated to providing a curated selection of products, expert advice, and a vibrant community for gamers and collectors. Our vision extends beyond e-commerce, with plans to open physical retail spaces that serve as community hubs for hobbyists, gamers, and technologists.
How often do you restock items?
We update our inventory regularly and add new items daily. For updates on restocks and new arrivals, subscribe to our newsletter or follow us on our social media channels.
Product and Purchasing
Can I request a product that's not listed on your site?
Absolutely! We're always looking to expand our selection. If you're looking for something specific, please contact us directly, and we'll do our best to source it for you.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other digital payment methods. All transactions are secured by our payment portal to ensure your information is protected.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your shipment's progress directly on the carrier’s website. Smaller orders such as single cards and items shipped via first class mail may not come with a tracking number, we will be sure to provide you with regular updates as we process your purchase and transport it to the carrier.
Shipping and Returns
Do you offer international shipping?
Currently, we ship primarily within the US and Canada. We're working on expanding our shipping capabilities to include international destinations. Please check back for updates.
What is your return policy?
We accept returns within 14 days of purchase for most items in new, unopened condition. For more details, please visit our Return Policy page.
Community and Future Plans
How can I join the Scroll & Circuit community?
Joining our community is easy! Follow us on social media, sign up for our newsletter, and follow us on TikTok. We're excited to have you!
When are you opening a physical store?
Our goal is to open a physical retail space that doubles as a community hub in the near future. Stay tuned to our newsletter and social media for announcements.
Support and Feedback
I have a problem with my order. Who can I contact?
Our customer support team is here to help. Contact us via email at support@scrollandcircuit.com, and we'll work to resolve your issue promptly.
How can I provide feedback or suggestions?
We love hearing from our customers! Please feel free to share your feedback or suggestions through our contact form or directly via email. Your input helps us grow and improve.
Education and Events
Do you offer any classes or workshops?
Yes, we plan to offer classes and workshops in our future physical locations, covering topics from game strategies to technology education, and PC building classes. Online webinars and tutorials will also be available. Keep an eye on our website and social media for updates.